

While Post Haste is the standout star of our award, there’s plenty to love elsewhere too.īelow is a brief overview of the other courier services rated in our Most Satisfied Customers | Small Business Courier Services Award survey, in order of ranking.įounded in 1964, NZ-owned New Zealand Couriers has been delivering to Kiwi homes for decades. As the only courier service in our awards to earn a 5-Star Overall Satisfaction Rating, Post Haste is delivering its small business clients 100% satisfaction, too. Managed reverse logistics/freight forwardsĪs part of the Freightways group, Post Haste combines individual service with the technology and logistical support of one of the country’s largest delivery networks.Īnd from Canstar’s latest research ratings, it’s clear that Post Haste is delivering more than just packages and parcels.NZ Post Haste also offers a range of specialised services, including:


To decide which courier service offers the best level of customer satisfaction, each was rated across the following categories: That’s why, as part of our mission to inform consumers of the best NZ has to offer, Canstar Blue canvassed the opinions of NZ small business owners who had used a courier for business purposes in the past year, across a range of categories, to measure and track their satisfaction. One that they can count on to collect online orders and deliver them in a timely manner, and with the care they require. That’s up a massive 81% on the first half of 2019!īut if a small business owner sends stock to a customer’s doorstep, they need a reliable courier service to get it there. In fact, in just the first half of 2022, Kiwis spent $3.64 billion online. While online spending might not be what it was at the height of Level 4 lockdowns, it’s still well above pre-pandemic numbers. And despite lockdowns being behind us, and our appetite for the in-person experience returning, the lingering effects of our pandemic habits remain. For many small businesses, it became a matter of selling it online or not selling it at all!Īs a result, our online spending soared.

But taking away our ability to access brick-and-mortar stores certainly amplified its importance. Online shopping was big business long before Covid came along. Canstar’s 2022 Most Satisfied Customers | Small Business Courier Services Award reveals that Post Haste is number one among small business owners.
